Job Description

WORK LOCATION

• 2970 Ramco Street, West Sacramento, CA 95691 *No remote work available*

JOB SUMMARY

We are seeking an entry-level Quality Assurance Technician to join our team and learn food safety and quality systems. This role offers hands-on training in regulatory compliance, documentation, and quality assurance practices within the food industry. You'll work closely with experienced team members while supporting our quality programs and customer service efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Documentation & Customer Support

• Prepare certificates of analysis (COAs), specification sheets, and product documentation under supervision
• Respond to customer inquiries regarding product specifications and quality matters
• Maintain organized records of ingredient and packaging specifications
• Assist with preparing responses to customer complaints and requests
• Quality & Compliance Support
• Learn and support company compliance with food safety regulations (CGMP, SQF, HACCP, FDA)
• Assist with quality testing as directed by R&D, sales, or customers
• Help conduct hazard analyses for products, ingredients, and packaging
• Support preparation for customer and regulatory audits (CDPH, SQF, FDA)
• Contribute to monthly quality reports
• Learning & Development
• Participate in ongoing training on food safety regulations and quality systems
• Stay informed about current food industry regulations and standards
• Develop proficiency in quality documentation and testing procedures
• Build knowledge of company products and manufacturing processes
• Team Collaboration
• Work closely with QC team on daily quality activities
• Support smooth product launches by coordinating with R&D team
• Maintain clean, organized, and safe work environment
• Perform other duties as assigned to support team goals
• QUALIFICATIONS
• Education (one of the following):
• Bachelor's degree in Food Science, Biology, Chemistry, or related field (recent graduates welcome), OR
• 1-2 years of Quality Assurance/Quality Control experience in food manufacturing, OR
• Willingness to complete the following certifications within first 6 months of employment:
• GMP certificate (online training provided)
• Better Process Control School
• HACCP certification
• CDPH-recommended GMP training
• What We're Looking For:
• Strong attention to detail and desire to learn
• Good organizational and time management skills
• Team player with positive attitude
• Comfortable asking questions and seeking guidance
• Professional communication style
• Reliable and punctual
• Interest in food safety and quality systems
• WHAT WE OFFER
• Comprehensive training program with experienced mentors
• Opportunity to gain certifications in food safety and quality
• Hands-on experience with regulatory compliance
• Career growth potential within quality assurance

Requirements

Required Skills:

• Basic proficiency in Microsoft Office (Word, Excel, Outlook)
• Good written and verbal English communication skills
• Basic math skills (addition, subtraction, multiplication, division)
• Valid driver's license
• Eagerness to learn and attention to detail

Physical Requirements:

• Ability to lift up to 40 pounds
• Ability to stand and/or sit for extended periods
• Willingness to taste and evaluate food products (may include common allergens)

WORK AUTHORIZATION

• Candidates must be authorized to work in the United States.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

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