Job Description

This is an opportunity to join the IERUS team as a Systems Administrator supporting a large Missile Defense Agency program.

Responsibilities:

• Maintain frequent internal and external customer contacts and represents the organization in delivering solutions to challenging technical issues related to specific projects.
• Occasional work outside of regular hours may be required
• Serve as the first line of defense for user-level interactions and issues
• Supporting users in person, over secure phone, email, or instant message (IM)
• Support MDA flight tests, focus on integrating R&D systems into program systems.

Required Qualifications:

• A Bachelor’s Degree in Computer Science, Information Technology, Computer Information Systems, Mathematics, Physics, or a related field from an accredited university, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree
• Must have a current, active DoD 8140 certification at IAT Level II or higher (such as Security+ CE, CCNA-Security, CySA+, CND, etc.) at the time of application, which is required to start.
• Must be a U.S. Citizen with an active DoD Secret security clearance at the time of application, which is required to start
• Willingness to travel 10% of the time for business needs
• Since this position will be customer-facing, strong customer service skills, in addition to IT expertise, are essential
• Comfortable diagnosing and troubleshooting issues with remote users daily

Preferred Qualifications:

• Creating domain accounts with restricted security group addition abilities
• User password resets and VDI troubleshooting
• Application installation and troubleshooting support for users
• User Thin Client Troubleshooting
• Collaborate with the Active Directory team and compliance/patching admins to review and improve updating processes and procedures
• Administrative experience with RedHat 7/8/9 in an enterprise setting
• Experience with Windows 10/11 administration in an enterprise setting
• Additionally, over 3 years of experience supporting users in an enterprise-level system
• Experience in installing and troubleshooting Windows and Linux applications
• Comfortable interfacing professionally with users and customers in an IT service setting
• Ability to write and edit technical documentation of processes and procedures in solutions such as Atlassian Confluence

Location: Colorado Springs, CO

The proposed salary range for this position is $114,000 - $129,000. Salaries are commensurate with candidate experience and qualifications within the experience bandwidth, as well as market and business considerations.

IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

IERUS Technologies participates in E-Verify.

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