SPENGA Sales & Front Desk Associate Job at Spenga, Ann Arbor, MI

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  • Spenga
  • Ann Arbor, MI

Job Description

About the role:
As a SPENGA Sales & Front Desk Associate, you’re the heartbeat of our front desk and sales operations. You’ll lead by example by welcoming every guest with warmth & excitement, driving studio memberships and growth, and keeping daily operations running smoothly. If you love fitness, sales, and creating unforgettable customer experiences, this role is your next best move. This position can be part time or full time based on the availability and experience of the applicant. 

Who you are:

  • A natural leader with infectious energy and a team-first attitude
  • Confident in sales, with a track record of hitting sales targets and handling objections
  • Obsessed with excellent service and cleanliness
  • Adaptable and eager to learn in a fast-paced, boutique fitness environment
  • Detail-oriented and organized, but also thrive in a dynamic, people-first setting
  • A fan of fitness, whether you coach, train, or just love being in the gym
  • Experience in group fitness, personal training, or wellness retail is a plus!
  • Able to work a variety of shifts ranging from early morning to evening sessions.

What you'll do:

  • Drive Membership Growth – Engage new leads, tour prospects, and sell memberships
  • Build Relationships – Treat every customer as if we're there for them, personally. Greet every member before and after their workouts.
  • Meet & Exceed Goals – Hit performance metrics related to leads, sales, and studio management
  • Own Studio Vibe – Help reset equipment between sessions and maintain a spotless, high-energy space
  • Be the Brand – Represent SPENGA in and outside the studio with enthusiasm and authenticity
  • Support the Team – Ensure a smooth flow for each session by overseeing setup for the Instructors and upcoming shifts.
  • Manage Member Experience - Update member profiles, encourage and celebrate new and current members and strive to deliver a spa-like atmosphere for every session.

We Offer:

  • Free employee studio membership
  • SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
  • Clear compensation structure + commissions for securing new memberships
  • Paid sick time for part-time and full-time employees
  • Company 401k 
  • Exciting, social, and positive working environment
  • Like-minded team members
  • Team building activities and social events
  • Hourly rate ranges from $15 to $18 based on experience.

About SPENGA:

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 300+ studios running, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.

Job Tags

Hourly pay, Full time, Part time, Shift work, Afternoon shift

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