Job Description

Professional Dog Groomer

Full-Time | Commission-Based

Are you a skilled groomer who values safety, precision, and strong client relationships?

We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a professional who takes pride in high-quality grooms, clear communication, and protecting the physical and emotional well-being of every pet.

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Position Overview

• This is a commission-based role reporting to the General Manager.
• Our groomers are trusted professionals responsible for:
• Delivering high-quality, breed-appropriate grooms
• Maintaining strict safety standards
• Communicating clearly with pet parents
• Protecting the health and emotional well-being of every pet
• Safety and communication are just as important as technical skill.

What You’ll Do Grooming & Safety

• Perform full grooms, baths, and touch-ups to professional standards
• Assess coat condition and pet temperament before starting services
• Never compromise safety for speed or aesthetics
• Monitor pets closely for signs of stress, injury, or health concerns
• Follow all handling protocols, especially for senior, anxious, aggressive, or medically sensitive pets
• Ensure pets have water and potty breaks during longer appointments
• Maintain safe tool handling and equipment checks daily

Client Communication

• Conduct thorough meet-and-greets to clarify expectations
• Explain coat condition, grooming limitations, and realistic outcomes
• Obtain approval for any additional services or pricing adjustments
• Provide post-groom updates and report any health observations
• Respond promptly to client calls and emails
• Rebook and maintain your client base professionally

Cleanliness & Professional Standards

• Maintain a sanitized grooming space at all times
• Sweep hair promptly and clean bathing/drying areas daily
• Disinfect drying rooms daily and deep disinfect weekly
• Properly label and identify all pets in your care
• Communicate clearly with pet care staff regarding pet location and timing

What We’re Looking For

• We are seeking a groomer who is:
• Experienced and technically skilled
• Calm, patient, and safety-focused
• Strong in written and verbal communication
• Detail-oriented and organized
• Professional and reliable
• Comfortable working in a team-based resort environment
• You must be able to:
• Groom all breeds and coat types confidently
• Lift up to 60 lbs
• Stand for extended periods
• Work weekends
• Handle pets safely and gently at all times

Qualifications

• 2–4 years professional grooming experience preferred
• Grooming certification preferred but not required
• Strong knowledge of breed standards and scissoring techniques
• Commitment to humane handling practices

Work Schedule

• Full-Time
• Monday–Friday shifts
• Weekend availability required

Benefits & Perks

• Health, Dental & Vision
• Insurance
• Employee Pet Care Discounts
• Tips
• Growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.

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