Job Description

Role Description

As an Account Director, you’ll be responsible for working with clients in the e-Commerce space. A successful candidate will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned, and earned channels.

• Guide and counsel clients on how marketing tactics can drive business outcomes.
• Lead cross-functional account teams of highly-talented marketers.
• Work closely to optimize efforts and provide strategic guidance.
• Spearhead service expansions, manage media, craft testing roadmaps, and lead tactical pivots when necessary.
• Demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight.

This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented marketing campaigns.

Responsibilities

• Employ AI technologies to enhance and optimize business processes.
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department.
• Run quarterly Power Circuit reviews — diagnose growth constraints across Business, Audience, Product, Messaging, Channels, and Measurement.
• Own the senior client relationship; QBRs need to translate multi-touch attribution complexity into actionable decisions.
• Build multi-threaded relationships to mitigate account risk from client departures.
• Consult on full-funnel strategy: how awareness, consideration, and conversion channels interact.
• Coordinate paid, SEO, content, email, and creative teams around a unified account strategy.
• Manage retention and expansion; lead renewals; grow MRR.
• Work in Iris and nova daily; flag issues before clients see them.
• Manage and develop 1–2 direct reports; run regular 1:1s, build development plans, and own performance reviews.
• Coach analysts and specialists; give direct feedback.
• Keep Pulse cadence at 100%.

Requirements

• 6+ years in marketing for high-AOV consumer goods — agency or brand side.
• Understands the economics of considered purchases: longer CAC payback windows, higher LTV ceilings, and implications for media investment decisions.
• Fluent in upper-funnel channel strategy — content, SEO, YouTube, programmatic.
• Comfortable with measurement complexity: multi-touch attribution limitations, view-through attribution, and when to use MMM.
• Experience with brands where creative quality and storytelling are a competitive differentiator.
• Track record of retaining and growing accounts.
• Experience managing clients with long sales cycles and structuring reporting around leading indicators.

Key Performance Indicators (KPIs)

• Expansion to Churn Ratio (ETCR).
• Net MRR across portfolio.
• Client NPS (8.8+ avg).
• Pulse completion (85%+).
• Power Circuit Certification (annual).

Most Important Things (MITs)

• Team Coaching and Development.
• Marketing Strategy, Development, and Execution.
• Client Retention and Client Revenue Growth.

Benefits

• Base salary + commission opportunities.
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium.
• 401(k) plan - 4% employer contribution matching.
• Unlimited Time Off available on day one.
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors.
• Fully flex work environment: full-remote, in-office, or hybrid.
• A one-time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck.
• Employee Assistance Program (EAP).
• 12 observed United States national holidays + 2 mental health recharge days per year.
• Unlimited opportunities for growth & leadership within a rapidly growing firm.
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s).
• Quarterly awards including prize money and recognition for outstanding performance.
• Opportunities to be involved in company DEI initiatives.

Job Tags

Similar Jobs