Job Description
Job Summary (List Format):
- Maintain, troubleshoot, and decommission network hardware, especially in telecom environments.
- Analyze real-time logs to support outage troubleshooting and resolution.
- Understand end-to-end call flow between IMS core and PSTN endpoints.
- Manage and plan network capacity effectively.
- Use protocol analyzers and data collection tools (Access7, IRIS, Radcom).
- Replace basic hardware components and assist with outages and vendor data requests.
- Work with Nortel/Ericsson hardware (VSE Chassis, Passport 15000, BC4002-mMGW, Core Billing Manager, OAU Alarm unit).
- Work with Nokia hardware (LCP 9380 MSC-MGCF, 7510, 7520 Media Gateways).
- Utilize network management tools: SOS Navigation (Nortel), FS and MI GUI (Nokia).
- Perform wireless translations on Nortel and Nokia systems.
- Work with ISUP, SIP, and SIP-I protocols.
- Use TCPDUMP and Wireshark for network packet analysis.
- Create and interpret Excel pivot tables and run SQL queries.
- Perform call tracing using tools such as CALLTRAK, TRACEME (Nortel), and Call Trace (Nokia).
- Relevant education/training is a plus.
- Remote, long-term role (12+ months), video interviews, no visa restrictions, no background/drug check required.
Job Tags
Remote work
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