Job Description

Current UC employees must apply internally via  SuccessFactors  

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at  uc.edu . 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The Senior Digital Content & Communications Specialist supports Digital Technology Solutions by developing, managing, and maintaining clear, accurate, accessible, and engaging digital content across multiple communication channels. This role is responsible for day-to-day content creation, editing, publishing, and coordination for DTS websites, email communications, stakeholder updates, and other digital materials. The position works closely with DTS leadership, service owners, project teams, and university partners to ensure content is aligned with university standards, accessibility requirements, brand guidelines, and the needs of the campus community. This role also supports communications for DTS strategic initiatives, service updates, digital transformation efforts, and internal engagement, helping improve transparency, consistency, and the overall user experience.

Essential Functions

• Create and co-create content for distribution across multiple channels, including websites, marketing collateral and social media using AEM and WordPress platforms 
• Review, copyedit, approve, and publish digital content while enforcing the university’s web style guide, and advocate for the CMS.
• Build collaborations and projects with stakeholders within a focused set of project management tools
• Serve as a resource for standards, best practices and guidelines around brand, vision, information architecture, content, and accessibility. 
• Evaluate, audit, monitor and maintain compliance with accessibility design and usability standards for a user centric UIX.
• Advocate and liaise with contributors, users, stakeholders on business centric website content
• Concept, design and build engaging email marketing campaigns
• Design and activate social activations as needed
• Work closely with university’s technical support team to ensure accessibility, functionality and performance of university’s digital platforms, specifically ensuring compliance with sections 504 and 508 of the Americans with Disabilities Act.
• Evaluate, plan, monitor and report relevant metrics for KPI and success measurements
• Utilize data and trends to optimize website performance
• May manage the university’s selected content management system.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Communications, Marketing, Design, or related field
• Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

• Three (3) years of related experience
• Knowledge of HTML, CSS and Adobe Creative Suite
• Experience with AEM, WordPress or similar content management systems
• Understanding of web content accessibility guidelines (WCAG)
• Knowledge of Salesforce, Pardot or other CRM related platforms

Additional Qualifications Considered

Additional qualifications include experience working in a higher education, public sector, or large complex organization; experience supporting communications within an IT, digital services, or technology-focused environment; strong writing, editing, and content strategy skills for both technical and non-technical audiences; experience developing stakeholder communications, service updates, leadership messaging, and internal engagement materials; familiarity with web governance, information architecture, service catalogs, knowledge management, and digital user experience practices; experience using project and collaboration tools such as Jira, Confluence, ServiceNow, Microsoft Teams, or SharePoint; ability to manage multiple priorities, coordinate with cross-functional teams, and translate complex initiatives into clear, accessible, audience-appropriate communications.

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: 

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our  .

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click for a list of acceptable documents.

Important : To apply you must create a profile and submit a complete job application through the . We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at  jobs@uc.edu .

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103009

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