Job Description

Case Manager – Tax Resolution

Guardian Tax is looking for a motivated, detail-oriented Case Manager who brings professionalism, empathy, and strong communication to every client interaction. If you enjoy working in a fast-paced environment and take pride in being a dependable point of contact, this is an opportunity to join a team that's collaborative, supportive, and driven to succeed.

Why Join Guardian Tax?

• Create Meaningful Impact – Help clients navigate challenging financial situations and guide them toward resolution
• Engaging Office Environment – A lively, team-focused atmosphere with regular celebrations and shared wins
• Opportunities for Advancement – Ongoing training, hands-on leadership, and clear paths for career growth
• Collaborative Team Culture – Work side-by-side with experienced professionals in a supportive, in-office setting
• Competitive Compensation Package – Hourly pay, bonus potential, and comprehensive health benefits

Key Responsibilities

• Oversee a portfolio of client cases from onboarding through completion
• Provide consistent communication, updates, and high-quality client support
• Partner with enrolled agents and compliance teams to keep cases progressing
• Manage multiple priorities in a high-volume, deadline-driven environment
• Meet monthly performance targets while maintaining strong client satisfaction

What We're Looking For

• Strong communicators who are confident and client-focused
• Highly organized individuals who can effectively manage multiple tasks
• Comfortable using technology and learning new systems
• Positive, coachable professionals who work well in a team setting
• Prior experience in tax relief is a plus, but not required

Position Details

• Location: Irvine, CA (in-office only)
• Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• Compensation: Competitive hourly wage plus performance bonuses
• Benefits: Medical, dental, vision, and additional employee perks

Apply Today

If you're looking for a role that offers purpose, growth, and a team that values your contributions, we encourage you to apply.

Submit your application today—this opportunity is open and hiring quickly.

This is not a remote position.

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