The City of Worcester is seeking qualified applicants for the position
of Career Counselor within its MassHire Central Career Center for the
Executive Office of Economic Development. The Career Counselor, working
as part of the Workforce Innovation Opportunity Act (WIOA) Team,
evaluates individuals who face significant barriers to employment to
determine their readiness and eligibility for various training programs
and/or employment services. The position focuses on guiding clients
toward opportunities that help them secure and sustain meaningful,
gainful employment and long-term careers. Through ongoing case
management, the Career Counselor guides job seekers in defining and
developing their Career Action Plan, verifies and documents their
eligibility and suitability for federal grant programs, assists in
identifying and applying for suitable, approved training opportunities,
supports trainees in maintaining good academic standing, and helps to
secure employment for training graduates. Bilingual applicants are
encouraged to apply. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: \~
Excellent written and verbal communications skills. \~ Ability to
maintain detailed records on an automated and/or manual system. \~
Strong attention to detail, high levels of accuracy & organization, and
the ability to meet deadlines. \~ Proficient computer skills (Microsoft
Word Office Suite -Word, Excel, Power Point, & Outlook; and database
formats). \~ Ability to establish and maintain effective working
relationships with diverse populations, organizations, and interests. \~
Ability to be discrete and maintain confidentiality. \~ Ability to
travel using personal vehicle to offsite locations. (Mileage
reimbursed.) \~ Working knowledge of local community resources including
both government and non-government agencies. \~ Must be able to work
independently, and as a member of a team. \~ Ability to multitask, set
priorities, adhere to deadlines in a fast-paced environment, and be
sensitive to, understand, and respect customer and staff confidentiality
issues. \~ Project coordination experience. \~ Ability to be flexible
and willing to adapt to meet the needs of Career Center operations. \~
Ability to exhibit professionalism by attendance, punctuality,
appearance, and demeanor. \~ Ability to communicate challenges and/or
concerns. \~ Regular onsite attendance required. MINIMUM REQUIREMENTS:
\~ Bachelor's degree in business, public administration, social
services, psychology, or related field OR; Any equivalent combination of
education, training and five (5) years of relevant experience which
provides the required knowledge, skills, and abilities to perform the
essential functions of the job \~ Three (3) years of experience in
career counseling, case management, and/or job development and retention
\~ Experience providing services or support to individuals from varied
cultural, educational, or socioeconomic backgrounds \~ Valid driver's
license and access to reliable transportation \~ Excellent communication
skills PREFERRED QUALIFICATIONS: \~ Five (5) years of related experience
in career counseling, case management, and/or job development and
retention \~ BOUNCE Training Program Certified \~ Certification in
resume writing and critiquing \~ Two (2) years of experience working
with local community-based organizations \~ Two (2) years of experience
working with local trade and vocational skills training providers \~
Experience working with ex-offenders, people in early recovery, and/or
at-risk populations [Click Here to Read Full Job
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