About Us Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team. Position Summary The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset. Key Responsibilities * Schedule and coordinate caregiver shifts to meet client needs * Maintain accurate client and employee records * Answer incoming calls and assist clients and caregivers professionally * Communicate schedule changes promptly and efficiently * Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately * Assist with payroll data entry and timesheet tracking * Support recruitment, orientation, and retention of qualified staff * Assist with hiring and onboarding documentation * Perform fingerprinting and I-9 verification * Provide general administrative support (filing, scanning, data entry, email management) Minimum Education & Experience * High school diploma required; Associate or College degree preferred * Previous scheduling or administrative experience (home care experience preferred) Qualifications * Strong organizational and time management skills * Excellent communication skills (written and verbal) * Strong problem-solving and negotiating skills * Proficient in Microsoft Office (Excel, Word, Outlook) * Ability to manage multiple priorities in a fast-paced environment * Professional, dependable, and detail-oriented * Ability to pass required federal and state background checks Preferred Qualifications * Experience with home care software (AxisCare or similar) * Knowledge of caregiver scheduling best practices Working Conditions & Physical Requirements * Work performed in a standard office environment * Ability to work a flexible schedule (part-time or full-time) * Light physical activity, including occasional lifting up to 20 lbs., and frequent sitting, standing, or walking What We Offer * Competitive pay * Supportive team environment * Opportunity for growth * Meaningful work serving the community If you are organized, dependable, and thrive in a fast-paced environment, we would love to hear from you.
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